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North Dakota Department of Human Services

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Training Links

Resources | Schedule

Resources

  • Atrezzo Provider Portal Utilization Management User Guide
  • Atrezzo Provider Portal - Submitting a New UM Request
  • How to View a Determination Letter - Quick Reference Guide
  • How to Review Notes - Quick Reference Guide
  • How to View the Case Summary - Quick Reference Guide
  • How to View Messages in Message Center - Quick Reference Guide

Provider Training Videos

Access links below for recorded training on how to register for the Atrezzo
Provider Portal and how to submit a request for service authorization:

Current Training Resources

  • Provider Portal Administrator Training 2024
  • Physical Medicine Atrezzo Provider Portal System Training 2024
  • Behavioral Health Atrezzo Provider Portal System Training 2024
  • Provider Admin Registration Video
  • Provider Admin Add & Manager Users Video 

Previous Training Resources

  • ND_FAQ_updated_4.16.21-1.pdf
  • ND_provider.education_Prior.Auth.pdf
  • NPI FAQ
  • Atrezzo Provider Portal Enhancement - UM Case Display View.mp4
  • Atrezzo Provider Client MultiFactor Registration Process.pdf
  • ND Retrospective_Reviews. PPT..pdf
  • Kepro Retrospective Review Training-20210310_165945-Meeting Recording.mp4

Contact Us
ndumnurses@acentra.com
P: (844) 396-9569

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