Training Links
Resources
- ND NPI FAQ NDDHS 5.16.2025
- Atrezzo Provider Portal Utilization Management User Guide
- Atrezzo Provider Portal – Submitting a New UM Request
- How to View a Determination Letter – Quick Reference Guide
- How to Review Notes – Quick Reference Guide
- How to View the Case Summary – Quick Reference Guide
- How to View Messages in Message Center – Quick Reference Guide
Provider Training Videos
Access links below for recorded training on how to register for the Atrezzo
Provider Portal and how to submit a request for service authorization:
Current Training Resources
- ND Medicaid ABA Training 7.29 10am
- ND Medicaid ABA Training 7.29 2p
- Provider Portal Administrator Training 2024
- Physical Medicine Atrezzo Provider Portal System Training 2024
- Behavioral Health Atrezzo Provider Portal System Training 2024
- Provider Admin Registration Video
- Provider Admin Add & Manager Users Video
Previous Training Resources
- ND_FAQ_updated_4.16.21-1.pdf
- ND_provider.education_Prior.Auth.pdf
- NPI FAQ
- Atrezzo Provider Portal Enhancement – UM Case Display View.mp4
- Atrezzo Provider Client MultiFactor Registration Process.pdf
- ND Retrospective_Reviews. PPT..pdf
- Kepro Retrospective Review Training-20210310_165945-Meeting Recording.mp4